Comments on: Know your customer http://www.bruceongames.com/2008/02/01/know-your-customer/ A veteran's view on marketing games Fri, 23 Sep 2011 19:01:38 +0000 hourly 1 By: Redh3lix http://www.bruceongames.com/2008/02/01/know-your-customer/comment-page-1/#comment-778 Redh3lix Fri, 01 Feb 2008 13:19:08 +0000 http://www.bruceongames.com/2008/02/01/know-your-customer/#comment-778 Primarily a PC gamer myself, this sentence struck me the most: "And it enables you to look after them better" Nevermind "knowing" your customer, I find it astonishing the titles I've purchased that are released with MAJOR bug issues only to be patched within a day or two. Indeed, the patching process for Battlefield 2 actually introduced further errors to the point now, I will simply not purchase a game developed by DICE (published by EA). I know Battlefield 2 is old now, but this still happens with every PC game released and just reeks of sloppyness, incompetence etc etc etc. Primarily a PC gamer myself, this sentence struck me the most:

“And it enables you to look after them better”

Nevermind “knowing” your customer, I find it astonishing the titles I’ve purchased that are released with MAJOR bug issues only to be patched within a day or two. Indeed, the patching process for Battlefield 2 actually introduced further errors to the point now, I will simply not purchase a game developed by DICE (published by EA). I know Battlefield 2 is old now, but this still happens with every PC game released and just reeks of sloppyness, incompetence etc etc etc.

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